Email

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Template:Email

University Email

See the following page for up to date information on webmail and etal features: Email Features

Zimbra Accounts

mail.uri.edu

Your mail.uri.edu email account is tied to faculty/staff records in the URI e-Campus system. Accounts are activated and Mail Boxes ready to be created within 24 hours of when your e-Campus username is created. You can access the Mail Box creation page by clicking here or the "Create mail.uri.edu Mail Box" link on the Email Logon for Faculty and Staff page.

  • 1000 megabytes of disk space for each mailbox
  • 100 megabytes per incoming or outgoing email message; this includes headers, text, copies, and attachment(s). Be aware that the size of attachments increases when sent through email.

For mail.uri.edu account termination policies, See URI Official Email Communication Guidelines, topic Email Account Termination.

If you have exceeded your mailbox space quota, mail servers will stop transferring incoming messages to your mailbox and will notify you and the sender that the mail cannot be delivered because your mailbox is full. To make disk space available, delete messages on the server or transfer them to your hard drive. Detailed information on how servers deal with exceeded disk quota is available, please call the HelpDesk at 401-874-4357


etal.uri.edu

  • 100 megabytes of disk space for each mailbox
  • 50 megabytes per incoming or outgoing email message; this includes headers, text, copies, and attachment(s). Be aware that the size of attachments increases when sent through email.

The ETAL ID is an annual-renewal, non-standard, e-mail ID.

  • For Faculty/Staff with additional email account needs (University-affiliated clubs/projects)
  • For Faculty/Staff/Students needing a grinder user ID
  • For URI affiliates

To get started, fill out and submit the ETAL ID Application Form. Once you have received your ETAL ID, follow the steps below to activate your account.


If you have exceeded your mailbox space quota, mail servers will stop transferring incoming messages to your mailbox and will notify you and the sender that the mail cannot be delivered because your mailbox is full. To make disk space available, delete messages on the server or transfer them to your harddrive. Detailed information on how servers deal with exceeded disk quota is available.

Account Limit Exception Request

If you need more disk space for your mail.uri.edu or etal.uri.edu mailbox, please fill out and submit handout No.49, 'Account Limit Exception Request'

Student Email

my.uri.edu

All students are given a my.uri.edu account. The address will be in the form of the user's e-campus username followed by @my.uri.edu. My.uri.edu accounts will be created upon payment of deposit and once a student is registered for classes.

Information regarding the student switch from mail.uri.edu accounts to my.uri.edu accounts can be found at https://sakai.uri.edu/access/content/public/my.uri.edu.pdf

Passwords

Changing your Zimbra Account password

If you wish to change your current Zimbra password click on the Password Change link under the respective Mail or Etal Login Page link on the Email Logon for Faculty and Staff page. Or, you can click on the Change Password button in the General section of your Zimbra Web Interface Preferences. You will then be prompted for your current email password and the desired new password. (You will have to type your new password twice in order to ensure that no mistakes were made.)

Changing your my.uri.edu password

If you wish to change your current my.uri.edu password, log in to the account and click: Settings > Accounts > Google Account settings > Security > Change password. You will then be prompted to enter your User ID, Current Password, New Password and Confirm New Password. (You will have to type your new password twice in order to ensure that no mistakes were made.)

Forgotten Password

  • If you can call the Help Desk to have the passwords for the following accounts reset:
    • my.uri.edu
    • mail.uri.edu

Default Passwords

@my.uri.edu
  • All students are given a my.uri.edu account. The address will be in the form of the user's e-campus username followed by @my.uri.edu. By default, the password is set to the user's birth date in 8 digits (MMDDYYYY). For example, if a user was born on August 15, 1985, that user's default password would be "08151985." All students are advised to change their account passwords immediately after logging into the account because this email address is used to forward password changes to e-Campus accounts.
@mail.uri.edu
  • All staff, and faculty at URI are given an email account. The address will be in the form of the user's e-Campus username followed by @mail.uri.edu. By default, the password is set to the user's birth date in 8 digits (MMDDYYYY). For example, if a user was born on August 15, 1985, that user's default password would be "08151985." All staff and faculty are advised to change their account passwords immediately after logging into the account because this email address is used to forward password changes to e-Campus accounts.
@etal.uri.edu
  • Passwords for etal will be chosen upon application for the account.

To apply for an etal account, please print and fill out an [1] ETAL ID Application Form]. Once filled out, the handout must be dropped off at the main counter in Tyler Hall.

Spam & Abuse

Unfortunately, universities and other educational facilites are commonly the targets of many kinds of scams. For more information, please refer to these articles: Email Abuse, Spam Abuse

Forwarding

Webmail and etal accounts can be forwarded to other accounts (URI or non-URI). Student my.uri.edu accounts can be forwarded via Settings > Forwarding and POP/IMAP > 'Add a forwarding address'.

Unsolicited Bulk Email

URI provides a filtering option for unsolicited bulk email, such as mail from advertisers and non-subscribed mailing lists. For more information, please refer to the URI E-Mail Filtering Options web page. Please note that we do not recommend completely discarding all UBE mail, as occasionally a legitimate email may end up getting incorrectly tagged.

Client Filtering Options

Most email clients are robust enough to include their own form of email filtering based on rules. These filters commonly can perform actions on email based on predefined rules. For more information, please refer to the Email Filters article.

Email Clients

Web-based Clients

Webmail

The University of Rhode Island provides a basic online interface to access all URI email servers. More information can be found at Webmail article.

Zimbra

URI is currently in the process of switching its primary web interface from Webmail to Zimbra. WebMail is slated to go Offline on September 30th, 2011. To log into an account using Zimbra, simply type mail.uri.edu or etal.uri.edu into the URL line of your browser. More information can be found at Zimbra Overview article.

Windows-based Clients

Outlook 2003, Outlook 2007, Outlook Express, Windows Mail, Eudora

Mac-based Clients

Mac Mail, Entourage

Email client server settings

On Campus

my.uri.edu

  • Incoming mail server: pop.gmail.com
  • or for imap: imap.gmail.com
  • Outgoing(smtp) mail server: smtp.gmail.com

mail.uri.edu

  • Incoming mail server: mail.uri.edu
  • Outgoing(smtp) mail server: smtpserv.uri.edu

etal.uri.edu

  • Incoming mail server: etal.uri.edu
  • Outgoing(smtp) mail server: etal.uri.edu

Off Campus

If you are trying to access your email from off campus, the outgoing(smtp) server should be changed to the smtp server of the carrier. Common internet providers in the URI area are Verizon and Cox.

  • Cox outgoing: smtp.east.cox.net
  • Verizon outgoing: smtp.verizon.net
    • NOTE: Verizon's outgoing mail server requires authentication. You must authenticate with the username and password to the email account granted to all recipients of Verizon's internet service. This email address is username@verizon.net. If you do not know what your username and password is for that account, you must contact Verizon's technical support staff to retrieve it. Also, port 465 for outgoing mail, and make sure "This server requires a secure connection (SSL)" is checked.

Travel/Global

Rather than change settings between home and office, it may be more convenient to use the web interface via a browser. This does not require the use of a client. Otherwise, if outside the state of Rhode Island, consult the link below.

Changing your email, e-Campus, Sakai, username

Please contact the Help Desk if you wish to request a new e-Campus/email account. For up to date contact information and hours of operation see the main Help Desk Page.

General Issues

Reverse DNS Lookup
Reverse DNS Lookup

IMAP Problems
IMAP Problems


Related Links:
POP3 / SMTP Resources