Wireless

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Template:Networking

URI has transitioned to URI_Open and URI_Secure wireless networks.

All URI students, faculty and staff will authenticate on URI_Secure using the XpressConnect tool (directions below).

If you are having difficulty using either of these networks, URI_Open or URI_Secure, call the Help Desk (874-4357)

Report any continuing problems with URI_Open or URI_Secure access to wirelessfeedback@etal.uri.edu.


Networks Available

URI provides the following wireless networks for student, faculty and staff use:


All URI wireless networks use the latest 802.11n standards and are backwards compatible with older network cards.

URI_Open Network

More information and directions on how to join this network are found on our Information Security site.

URI_Secure

The URI_Secure network requires a single session of authentication, and encrypts all user transmissions.

Access to this wireless network is limited to URI students, faculty and staff who will be required to enter URI e-Campus username and my.uri.edu (students) or mail.uri.edu (staff/faculty)password. Users must first download XpressConnect from the URI SafeConnect server, install the application, and then connect to the URI_Secure network.

More information about the network (including a section on the specific security measures) and directions on how to join this network are found on the Information Security site and in the URI Information Security website.

Authenticating on Wireless

If you are having problems authenticating, make sure you are using the correct login credientails: your e-Campus username and your my.uri.edu password (students) or your mail.uri.edu password (faculty and staff).

If you do not know your e-Campus username, please go to the e-Campus Forgot My User ID page and enter all of the required information then click on Continue.

If you are unsure of your password, try the default password, which is your birthday in MMDDYYYY format. If the default password works, you should immediately change it to something more secure.

If you are still having trouble, call the Help Desk (874-HELP).

Connecting to URI_Secure

URI utilizes the XpressConnect utility to configure devices automatically with very little user interaction. XpressConnect is an automated provisioning tool that interfaces with the URI Cloudpath server to facilitate a single authentication only once per semester.

Users must install XpressConnect to use URI_Secure wireless networks. Detailed directions for most mobile platforms are provided below--most directions are housed on the URI Information Security site.

Windows Laptops

The directions for connecting with a Windows laptop are located on the Information Security website.

Macintosh Laptops

The directions for connecting with a Macintosh laptop are located on the Information Security website.

Linux Laptops

The directions for connecting with a Linux (recent versions of Ubuntu only) laptop are located on the Information Security website.

Older versions of Ubuntu or other flavors of Linux may try the detailed manual configuration directions also on the Information Security website.

Mobile Devices with Android OS (including Google Chromebook)

The directions for connecting with Android OS mobile devices are located on the Information Security Site.

Mobile Devices with iOS 4 or Later (including iPod Touch, iPhone, iPad)

  • Navigate to and then select the Settings icon
  • Under settngs, tap Wi_Fi.
  • On the next secreen turn Wi-Fi ON if it is off, then choose the Wi-Fi network "URI_Open"
  • On the "Log In" page that slides up from the bottom, click on the closed lock for "Faculty, Staff and Students."
  • Check the box to accept the End-User License Agreement and click "Start >".
  • Click OK when prompted to enter your credentials and install the Network Profile.
    • If the page does not roll over to the Install Profile prompt, push the device's Home Button and open Settings again.
  • Click the Install button on the Install Profile prompt.
  • Click the Install Now button on the Root Certificate installation prompt.
  • If you have a passcode on your device, you will be required to enter it now.
  • You should be directed to enter in your e-Campus username. Enter your username and hit next in the upper right corner.
  • You will be directed to enter your my.uri.edu password if you are a student OR your mail.uri.edu password if you are faculty/staff. Enter your password and hit next in the upper right corner.
  • You will now see a screen that says the URI Wireless Profile is Installed, with a green check mark next to the word "Verified".
  • Hit Done in the upper right corner.
  • Hit General and then Settings in the upper left corner.
  • You should have now been transferred to "URI_Secure." If not, select this network instead of "URI_Open."

If you have a problem with this installation:

  • Navigate back to the initial Settings page.
  • Choose General.
  • Then scroll down to and choose Profile.
  • Remove all Profiles installed for URI Wireless or URI_Secure.
  • Connect to URI_Open and begin the Profile installation process over.
  • If an issue persists, bring the device to the URI Helpdesk for further assistance.

Manual Configuration Instructions for other Mobile Platforms

Detailed manual configuration instructions:


If you need help, contact the Help Desk at helpdesk@uri.edu or (401) 874-4357.

Guest Access

The URI_Open network is available to guests on campus that need internet access but do not have URI credentials. For more informations about guest access,and the limitations of URI_Open, see the URI_Open web site.

If other services are required on wireless, users can apply for a guest account at the URI Help Desk on the bottom floor of the Robert L. Carothers Library at the Kingston Campus. For hours, please see the Help Desk website.

Users requesting this level of authenticated guest access must bring with them a photo ID and the following information written down:

  • Name
  • Email
  • Phone Number
  • Length of stay
  • Name, Phone and Email of URI or URI-affiliated sponsor

Terms of Service for Guest Wireless Users.

Services Available on URI Wireless Networks

Most common usages of the web are available on URI wireless, but to maintain quality of service on the URI wireless network, Information Technology Services (ITS) blocks some high-bandwidth and potentially disruptive services. These services include:

  • P2P software:
    • Bittorrent
    • Gnutella (Limewire, KaZaA, Morpheus, BearShare, et cetera)
    • Ares

Wireless Policy

The University of Rhode Island reserves the right to restrict the use of all 2.4 GHz and 5.0 GHz radio devices in university-owned buildings and all outdoor spaces on university property. As new wireless communications technologies emerge, additional frequencies may be appended to this policy.

Network and Telecommunication Services is assigned the responsibility to manage said frequencies in all locations, and, is authorized to order any individual or entity on any URI campus that operates a wireless device that interferes with the integrity of any other wireless service, to cease operations immediately.

If you think you have a device that may use the 2.4 or 5 GHz frequencies for transmission or you are planning to purchase a wireless device and you are uncertain if it employs 2.4 GHz or 5 GHz radios, please contact the helpdesk at extension 4-4357.

Barring potential incidents where installed access points are causing interference or compromising the security of URI's wireless network, ITS will not ask owners of access points that have already been deployed to turn those access points off, until ITS can replace the existing wireless coverage with secure, university authorized, wireless network access.

In cases where the device is being used for a specific application, ITS will work with the respective users to determine whether there are circumstances under which use of the device may be accommodated without causing interference to URI wireless users. Your cooperation and assistance in complying with this policy is needed and appreciated.

For more about the URI wireless policy, visit the official URI Wireless Policy web page.

Troubleshooting

  • "A valid IP address cannot be determined." - The easiest solution to this problem is simply to release and renew the IP address and the problem should be fixed.
  • If you cannot find a URI wireless network, you may be in an area with minimal coverage, however, there are a very few dead spots on campus.
  • If you are in an area of heavy wireless use, the connection on an Apple computer may not respond. This is because Macs have faster "timeout" rate if they cannot reach a server. Wait a few minutes and try again.
  • Make sure your wireless is turned on. Some Windows machines have third-party wireless applications which control access, or your machine may have a physical button that must be selected to activate the wireless service.
  • If you are trying to acccess URI_Secure, and have not installed XpressConnect, first connect to URI_Open, open a browser and type safeconnect.uri.edu:8008/html/xpc/index.html. For more information, go to URI wireless site.

Related Links: